Samsung company has released a variety of models of washing machines. Although their error codes are generally standardized, the error indicators differ considerably. It is a simple thing in modern washing machines equipped with a display: alphanumeric error code is displayed. Still, the display schemes of earlier models included the patterns of burning and flashing LEDs (indicators). In this article, we will try to tell you about most of them, including those used in old models.
Samsung washers generally use the same error codes. So first this article provides the most complete description of the error codes (now we consider the display models). Then you’ll find some links to the first table in the lists of the errors available for each of the display schemes and model series.
What is the order of description? First, we give a description of all possible error codes of the display washers. Then – the specific sets of errors of the individual series of the display washers, and finally – the errors of the washers without the display. You see, the schemes are abundant, and the article is long. So for ease of navigation, there are links to the description of all schemes below:
The error codes of the Samsung display washing machines
This table contains the codes of all models of the Samsung display washers so almost every fault has several codes indicated. The following sections of this article will provide specific codes for some lines of washers. The error codes starting with the letter E were used in old models of Samsung washers.
Please also note that one and the same error numbering system may have several codes for one malfunction. For example, the HE, HE1 and HE2 codes make a single group describing a water heating problem in the tub. Still, the exact causes of the malfunction may differ. This is done for reducing the description of the numerous error codes. In addition, the details of the errors still mean little to an average user. The handyman you are likely to call has some more detailed technical descriptions.
Code | Description | Troubleshooting |
5E (SE) 5C E2 | The system is failing to drain dirty water: the water in the tub has not gone down to a certain level during the required time | The reasons are as follows:
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H1, H2 HE, HE1, HE2 HC, HC1, HC2 E5, E6 | The water in the tub is heated slowly or is not heated at all, or, conversely, is overheated | There are many reasons for that, here are some of them:
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DE, DE1, DE2 DC, DC1, DC2 DOOR ED | The controller is getting no signal that the door is closed or, conversely, the door won’t open | As a result, the electronics are controlling the start of the cycle. The possible causes are the following ones:
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4E (ЧЕ) 4C E1 | Water intake problems: the water won’t fill the tub during the required period of time | The possible causes are the following ones:
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SUd 5d (Sd) | The suds are excessive during the washing cycle | The reasons for the uncommon foaming are the following:
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UE UB E4 | The drum position is wrong, there is no balance | The possible causes are the following ones:
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LE, LE1 LC, LC1 E9 | The water is leaking from the washer, or the appliance is self-draining | The following units of the washer may cause the problem:
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3E, 3E1, 3E2, 3E3, 3E4 3C, 3C1, 3C2, 3C3, 3C4 EA | The electronic controller is not getting a signal from the Tachometer of the drive motor |
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bE (6E) bE1, bE2, bE3 bC, bC2, b2 Eb | The washing machine won’t start, or the problems with the triode for alternating current of the drive motor are detected | Actually, the group of error codes is somewhat strange: the washer may not start due to many reasons. The motor may not rotate the drum due to the fault of the triac (then you need to check its circuit, the actual sensor, and the controller). The other possible reasons are the faulty tacho sensor (see the description of the 3E error) or internal motor failures. |
tE, tE1, tE2, tE3 tC, tC1, tC2, tC3, tC4 Ec | The controller is not getting a signal from the temperature sensor (thermostat) | The possible causes are the following ones:
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1E (IE) 1C (IC) E7 | The controller is not getting a signal from the water level sensor | What are the causes of the error and the usual actions, when the faulty sensor warning is displayed? First, you need to make sure that the circuit between the part and the controller is functioning; all the contacts are fixed and are not oxidized. Then check the actual sensor. If it is damaged, it needs replacement. Complete the troubleshooting by checking the controller. You’d better contact specialists for its diagnosis and replacement. |
OE (0E) OF (0F) OC (0C) E3 | The tub is overfilled | The main reasons are bad draining, sensor failure, and some wrong detergent.
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Uc 9C 9E1, 9E2 | The mains voltage level is not meeting the specifications of this washer model | Call an electrician to check and repair the wiring. If it doesn’t help, then the device itself is malfunctioning, and this time you will have to contact the service center. |
2H 3H 4P | The code is the remaining time to the end of the washing cycle (it is not an error code!) | The owners of the washing machines with small two-character displays can see such code during a long cycle. These displays cannot show a three-digit number of remaining minutes. Here “H” stands for “Hour” while the number indicates the remaining hours. “2” is 100-180 minutes, “3” is 180-240 minutes, “4” – more than 240 minutes; the code will disappear when 99 minutes are left. |
AE AC ACb (AC6) 13E | An error has occurred in exchanging data between the control module and the information display board |
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FE FC | The fan is not working | The possible causes are the following ones:
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EE | The drying temperature is too high |
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ddC | The Add Door was opened, although the pause button was not pressed. (It is the door for loading some laundry during the washing cycle) | To continue washing, close the door and press the Start/Pause button |
dC3 | The electronic controller is not getting a signal from the Add Door: either the door is not locked or it won’t open | See the description of the “DE” error. The reasons are similar to those of the main door lock |
8E, 8E1 8C, 8C1 | The VRT+ vibration sensor is not working | The sensor is installed on the models produced in 2013 and on; it is the analog of the Hall sensor
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PoF PF | The power supply was disconnected during the washing cycle | Just resume the cycle by pressing the Start/Pause button |
Ao..A9 B0, C0 D0, E0 | It is not an error: the system is just informing you that the washer is working in a test mode | To exit the test mode, see the instructions for your washer |
Hot | The temperature is high (above 70 degrees) during the drying cycle | It is not an error, but a simple information message just in case. It will disappear after the temperature falls |
CE, AC ACb (AC6) 4C2 | Too hot water is entering the tub | The washer immediately begins to drain and displays the error code.
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6C SdC (5dC) | The automatic dispenser is not working | Applicable only for models with Wi-Fi support.
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The error codes of the Samsung washing machines wf-s1054
Error codes | Description |
HE1, HE2 | The water in the tank does not heat up. Water overheats or heats slowly. |
tE | No signal from a temperature sensor |
3E | Tachogenerator does not transmit information |
BE, IE | Tachogenerator supplied the information about the wash |
4E | Too slow water enters a tank |
LE | Self-draining of water from the tank |
CE | The too high temperature when washing |
OE | Too much water in the tank |
UE | Unbalance of the laundry in the tub |
5E | Water drains too slowly or does not drain at all. |
dE | The hatch door is unlocked, the wash is interrupted |
F15 | Problems with heating the water in the tank to a predetermined temperature |
F16 | The door is not tightly closed |
The error codes of the Samsung washing machines R833GW1
Error codes | Description |
E5, E6 | The heating of water in the tank is incorrect. |
EC | The thermal sensor is faulty |
EA | No signal from tacho generator or signal too weak |
EB, E7 | Incorrect information from tacho sensor when washing |
E1 | Too slow water enters the tank |
E3 | Too much water in the tank |
E9 | Self-draining of water from the tank |
E8 | The too high temperature when washing |
E4 | Marked imbalance of laundry in the tank |
E2 | Problems with the discharge of wastewater from the tank |
Door | The hatch door is unlocked, the wash is interrupted |
The error codes of the Samsung washing machines P1405J / P1205J / P1005J / P805J
Error codes | Description |
E1 | Too slow water poured into the tank |
E2 | Problems with the discharge of wastewater from the tank |
E3 | Too much water in the tank |
DOOR | The hatch door is unlocked, the wash is interrupted |
E4 | Imbalance of linen in the tank |
E5, E6 | The heating of water in the tank is incorrect. |
E7 | Faulty water level sensor (pressure switch) |
E8 | The too high temperature when washing |
E9 | Self-draining of water from the tank |
The error codes of the Samsung S821XX / S621XX washing machines without the display
How do Samsung washing machines without a display report problems? With flashing and burning indicators (LEDs) and a relevant sound signal. Let’s talk about the washers of the series S821xx and S621xx. When an error occurs, all the cycle indicators flash (two columns on the left) and one or more water temperature indicators illuminate. The table below shows all possible illuminations of the water temperature indicators.
There is no alphanumeric error code numbering provided for the washers without the display. The codes shown in the table are only references to the general table of error codes.
Error | Indicators | Description | |||
Bio 60oC | 60oС | 40oС | Cold | ||
5E | ✲ | ✲ | ✲ | ☀ | Water set error |
4E | ✲ | ✲ | ☀ | ✲ | Water drain error |
OE | ✲ | ✲ | ☀ | ☀ | Overflowing water |
UE | ✲ | ☀ | ✲ | ✲ | Drum imbalance |
HE | ✲ | ☀ | ✲ | ☀ | Water heating error |
HE | ✲ | ☀ | ☀ | ✲ | Water heating error |
DE | ☀ | ☀ | ☀ | ☀ | Error opening/closing the door |
1E | ✲ | ☀ | ☀ | ☀ | Water level sensor (pressure switch) error |
CE | ☀ | ✲ | ✲ | ✲ | Incorrect tank water temperature |
LE | ☀ | ✲ | ✲ | ☀ | Leakage of water in the pan or self-draining |
3E | ☀ | ✲ | ☀ | ✲ | Tachogenerator error of the drive motor |
bE | ☀ | ✲ | ☀ | ☀ | Short-circuiting the motor triac |
tE | ☀ | ☀ | ✲ | ✲ | The thermal sensor is faulty |
The error codes of the Samsung r1031gws/ylr, r831gws/ylr washing machines without the display
How do Samsung washing machines without a display report problems? With flashing and burning indicators (LEDs) and a relevant sound signal. Let’s talk about the washers of the series R1031xx and R831xx. When an error occurs, all the cycle indicators flash (two columns on the left) and one or more water temperature indicators illuminate. The table below shows all possible illuminations of the water temperature indicators.
There is no alphanumeric error code numbering provided for the washers without the display. The codes shown in the table are only references to the general table of error codes.
Error | Indicators | Description | |||
95oC | 60oC | 40oC | 30oC | ||
5E | ✲ | ✲ | ✲ | ☀ | Water set error |
4E | ✲ | ✲ | ☀ | ✲ | Water drain error |
OE | ✲ | ✲ | ☀ | ☀ | Overflowing water |
UE | ✲ | ☀ | ✲ | ✲ | Drum imbalance |
HE | ✲ | ☀ | ✲ | ☀ | Water heating error |
HE | ✲ | ☀ | ☀ | ✲ | Water heating error |
DE | ☀ | ☀ | ☀ | ☀ | Error opening/closing the door |
1E | ✲ | ☀ | ☀ | ☀ | Water level sensor (pressure switch) error |
CE | ☀ | ✲ | ✲ | ✲ | Incorrect tank water temperature |
LE | ☀ | ✲ | ✲ | ☀ | Leakage of water in the pan or drain |
3E | ☀ | ✲ | ☀ | ✲ | Tachogenerator error of the drive motor |
bE | ☀ | ✲ | ☀ | ☀ | Motor triac short circuit |
tE | ☀ | ☀ | ✲ | ✲ | The thermal sensor is faulty |