If the Whirlpool washer stops during a process and the dr code shows up on an electronic table, there is a problem with water drainage. If the Whirlpool washing machine cannot drain water from its tank for various reasons, it displays the dr error.
Drain system malfunctions are caused by some reasons, some of which can be eliminated without the help of specialists. First of all, it is necessary to drain water following the instructions. Also, pull out laundry from the appliance.
Then you need to perform the next steps.
Check the control module
Reboot an electronic controller of the Whirlpool washer by turning the device off from the network for 10-15 minutes. If there is an accidental failure of a control module, switching will resume work in normal mode. The dr error code will disappear from the display.
Check the drain pump contacts
In some cases, a washer is exposed to external influences like rearrangement or transportation. Due to incorrect using, the connection of the wires between a drain pump and an electronic controller might break. Therefore, perhaps all you need is to fix them by pressing more tightly at the point of contact.
Check the drain hose
Make sure that a drain hose of your washing machine is not bent. Install the part correctly to avoid bends during operation. Manufacturers apply this rule mostly to long tubes, which are more difficult to fasten in the correct position. Also, check a hose for clogging.
Check the drain filter
To eliminate possible clogging, rinse a drain filter. You can find it in a flap, usually located in the lower right corner of a washer front. Turn the filter counter-clockwise and then pull it out. It is OK if some water leaks from the formed hole.
Checking the point of connection to the sewer
Check and rinse a siphon that connects a drain hose and a sewer system. Perhaps the problem relates to the sewer itself. You can check it by disconnecting the drain hose from the sewer and directing it to any container (bathroom, basin, etc.) If the Whirlpool washer operates and drains water after launch, the device is in order. To eliminate the malfunction, you have to provide thorough sewer cleaning.
If after checking all the details details mentioned above the dr error code does not disappear, then the machine requires professional assistance.
The table of reasons and solutions for the dr error code elimination in the Whirlpool washer
| Signs of the dr error code | Possible reason for the dr code appearance | Needed actions |
| No water draining, no spinning; the dr error code is displayed | A pump is out of order. It is the most common problem. According to the statistics, in nine out of ten cases with this error, the pump fails. | Replace the pump |
| The process stopped, but water remained in the tank; the dr error code appears | There is a failure of a controller, responsible for all processes occurring during operation of the device. | If it is not possible to replace broken parts by soldering, repair the chips or change the control module.
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| The device doesn’t drain water; the Whirlpool washer displays the dr error code | The problem relates to drain pipe clogging. The point is that all foreign objects from the pockets of clothes, buttons, money and other stuff flow with dirty water and stuck inside a pipe. | Disassemble and clean the drain pipe. |
| The dr error shows up; no draining provided | There is damage to wiring at the junction of a pump and a controller. A cliff can cause such malfunction. | If it is impossible to restore the connection with a twist, replace wires. |